ITIL 2011 - The Differences

ITIL 2011 - The Differences

New presentation available from our mother company, UXC Consulting, on the differences between ITIL v3 and 2011.

Have a read and let me know your thoughts!

Hint: Not much has changed!  just a clearer picture (which is most welcome)...

ITIL 2011 versus 3

Are you managing your Service Portfolio?

Are you managing your Service Portfolio?

I have a new whitepaper available discussing a practical approach to Service Portfolio Management.

Have a read and let me know your thoughts!

Are you managing your Service Portfolio