ITIL 2011 - The Differences
New presentation available from our mother company, UXC Consulting, on the differences between ITIL v3 and 2011.
Have a read and let me know your thoughts!
Hint: Not much has changed! just a clearer picture (which is most welcome)...
ITIL 2011 versus 3
A high-level view on IT Service Management challenges, best-practice frameworks and the on-going developments in the ITSM world.
No comments:
Post a Comment